Returns & Exchanges
At Velites, we stand by the quality of our performance gear and offer a hassle-free 30-day return policy to ensure you are completely satisfied with your training equipment. If your gear isn't helping you reach your peak potential, we will gladly accept returns or exchanges for items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are unused and clean.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your gear, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing